Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM Certification?UntitledYour Foundation in the Scrum Framework

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level certification that validates your understanding of the Scrum framework, the Scrum Master role and the values that make agile teams effective. CSM certification training in New Orleans gives professionals a globally recognised, Scrum Alliance-backed credential to step into servant-leadership roles on Scrum teams. Delivered by a Scrum Alliance Certified Scrum Trainer (CST), the programme is aligned to the current Scrum Guide (Schwaber and Sutherland, November 2020 edition) and the Scrum Alliance CSM Learning Objectives. You learn Scrum theory and empiricism, the five Scrum values, all five Scrum events, the three artefacts and their commitments, and how a Scrum Master coaches teams, facilitates events and removes impediments. Whether you are an aspiring Scrum Master, a developer formalising your Scrum knowledge, or a project manager moving from traditional delivery into agile, this training prepares you for the 50-question online CSM exam and the Scrum Master role New Orleans employers now hire for. Start your Scrum Alliance journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in New Orleans. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM Certification?Your Foundation in the Scrum Framework

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in New Orleans. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in New OrleansDo You Qualify for the CSM Exam?

    What You Gain from CSM CertificationSkills, Recognition and Career Momentum

    CSM Exam Format in New OrleansWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in New Orleans

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Your CSM Career Outlook in New OrleansRoles, Demand and Earnings

    CSM has become the baseline Scrum Master credential across New Orleans, valued by healthcare systems, energy and utility firms, IT services providers and aerospace employers modernising delivery. As DXC's Digital Transformation Center, Ochsner's digital health push and the BioDistrict scale up agile ways of working, certified Scrum Masters are in demand. Roles run from Scrum Master and agile team facilitator to Senior Scrum Master and Agile Coach, and here is what the local market is telling us right now.

    What Is Driving Demand for Scrum Masters in New Orleans

    CSM is more than a credential. It is your entry into agile delivery leadership. Join New Orleans professionals mastering the Scrum framework and stepping into the Scrum Master role. Start your journey today.

    Your New Orleans Career Transformation

    From Aspiring to Certified Scrum Master

    Your New Orleans Career Shift

    New Orleans employers are steadily adopting agile delivery across healthcare, energy, aerospace and IT, and they increasingly separate certified Scrum Masters from teams that only borrow Scrum terms. Here is which side of that line you want to be on.

    Sources: Built In, ZipRecruiter, Salary.com (New Orleans, LA) 2026.

    How to Get CSM Certified in New OrleansStep-by-Step Certification Process

    The path to online CSM certification in New Orleans is straightforward. Complete the 2-day Certified Scrum TrainerĀ® (CSTĀ®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum TrainerĀ® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMasterĀ® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum TrainerĀ® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Foundational to nearly every question on the exam, best mastered early.

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    Skills You Will Build as a Scrum MasterReady to Apply on Day One

    This Certified ScrumMaster training teaches the skills covered by the Scrum Alliance CSM Learning Objectives, from Scrum theory and values to events, artefacts and the Scrum Master role. By the end, you can facilitate a Scrum team and prepare confidently for the online CSM exam.

    Apply Scrum Theory and Empiricism

    Use transparency, inspection and adaptation, and the empirical foundations of Scrum, to help teams deliver in complex, changing environments.

    Live the Five Scrum Values

    Put commitment, focus, openness, respect and courage into practice to build trust and psychological safety on your Scrum team.

    Structure an Effective Scrum Team

    Clarify the accountabilities of the Scrum Master, Product Owner and Developers, and coach self-managing, cross-functional teams.

    Facilitate All Five Scrum Events

    Run Sprint Planning, the Daily Scrum, the Sprint Review and the Sprint Retrospective within their timeboxes, and protect the integrity of the Sprint.

    Manage Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done.

    Lead as a Servant Scrum Master

    Serve the team, Product Owner and organisation through coaching, facilitation and impediment removal rather than command and control.

    Who Should TakeCSM Training in New Orleans?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

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    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in New Orleans option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in New Orleans format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in New Orleans seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in New Orleans for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in New Orleans option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Invensis Learning for CSM Training in New OrleansTrusted by Professionals

    Invensis Learning delivers structured Certified ScrumMaster training for individual professionals and organisations building agile delivery capability in New Orleans. As a Scrum Alliance Registered Education Provider, our CSM programme is led by a Certified Scrum Trainer, aligned to the official CSM Learning Objectives, and supported by experienced instructors and flexible delivery. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted CSM training company in New Orleans, provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Scrum Alliance Registered Education Provider, with CSM courses led by a Certified Scrum Trainer
    • Accredited, expert trainers with real agile and Scrum delivery experience
    • Flexible live virtual, classroom and corporate group training formats
    • Two-year Scrum Alliance membership included on passing the CSM exam
    • Structured courseware aligned to the Scrum Alliance CSM Learning Objectives
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and organisations across multiple industries

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Secure SSL Encryption

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Certified ScrumMaster (CSM) Locations in the United StatesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United States

    Hilton New Orleans Riverside, 2, Poydras Street, Warehouse District, French Quarter, New Orleans, Orleans Parish, Louisiana, 70130, United States

    Certified ScrumMaster (CSM) in United States

    Sheraton New Orleans Hotel, 500, Canal Street, Central Business District, French Quarter, New Orleans, Orleans Parish, Louisiana, 70130, United States

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    Corporate CSM Training in New OrleansScale Agile Delivery

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    • Suitable for small, medium and large delivery teams
    • Customised schedules aligned to your team's availability
    • Onsite, live virtual or hybrid delivery across New Orleans
    • Scrum Alliance CST-led sessions with role-based examples
    • Standardise Scrum practice across squads and business units
    • Progress tracking, assessments and dedicated coordination
    • Scalable delivery for local and multi-site teams

    Trusted by Leading Organisations

    DXC TechnologyOchsner HealthEntergyLCMC HealthTulane UniversityTextron Systems

    What Our Learners Say

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    Passed the CSM Exam and Changed Roles

    "The CSM course finally made the Scrum framework click for me. The trainer walked us through real facilitation scenarios, and I passed the online exam on my first attempt. Within weeks I moved into a Scrum Master role."

    Marcus Thibodeaux

    Scrum Master

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    Formalised My Scrum Knowledge

    "As a developer I had worked in Scrum teams for years without really understanding the events and artefacts. This training gave me the vocabulary and the confidence to facilitate our retrospectives properly."

    Danielle Boudreaux

    Software Developer

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    A Smooth Move into Agile Delivery

    "Moving from traditional project management into agile felt daunting, but the CSM course made the shift clear. The servant-leadership and impediment-removal sessions were the most useful part for me."

    Andre Guidry

    Agile Project Manager

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    Consistent Scrum Across Our Squads

    "We enrolled two delivery squads for CSM training. The sessions were practical and tailored to our workflows, and our teams now share one Scrum vocabulary. Sprint planning and reviews are far more consistent."

    Rachel Fontenot

    Learning and Development Manager, Healthcare Sector

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    Real Improvement in Team Delivery

    "Invensis Learning delivered onsite CSM training for our engineering group. The trainer adapted the examples to our complex programmes, and the improvement in how our teams facilitate events was visible within a sprint or two."

    Kevin Landry

    Engineering Manager, Aerospace Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your grasp of the Scrum framework, the Scrum Master role and the five Scrum values. It suits aspiring Scrum Masters, developers formalising their Scrum knowledge, and project managers moving into agile delivery.

    General

    What is the CSM certification and who is it for?

    CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your grasp of the Scrum framework, the Scrum Master role and the five Scrum values. It suits aspiring Scrum Masters, developers formalising their Scrum knowledge, and project managers moving into agile delivery.

    Is the CSM worth it for professionals in New Orleans?

    Yes. CSM is the world's most widely recognised Scrum Master credential and is valued by New Orleans employers in healthcare, energy, aerospace and IT. Scrum Master roles in the city average around $98,000, with senior bands above $121,000.

    Why choose Invensis Learning for CSM training?

    Invensis Learning is a Scrum Alliance Registered Education Provider whose CSM course is led by a Certified Scrum Trainer, aligned to the official CSM Learning Objectives, and supported by flexible delivery and dedicated learner support.

    Which standard is the CSM based on?

    CSM is aligned to the current Scrum Guide by Ken Schwaber and Jeff Sutherland (the November 2020 edition) and the Scrum Alliance CSM Learning Objectives, covering Scrum theory, values, events, artefacts and the Scrum Master role.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) within each two-year cycle and pay the Scrum Alliance membership renewal fee.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track. CSM is the mandatory prerequisite, and A-CSM also requires at least 12 months in a Scrum Master role after earning CSM.

    Pricing

    How much does CSM training cost in New Orleans?

    CSM training fees vary by format and provider, and the CSM exam fee is typically included in the course fee paid to the training provider. For current New Orleans pricing, request a quote from our learning advisors.

    What is included in the CSM course fee?

    The fee typically covers Scrum Alliance-aligned courseware, instructor-led sessions with a Certified Scrum Trainer, industry case studies, exam guidance, and the two-year Scrum Alliance membership granted on passing the CSM exam.

    Is the CSM exam fee included in the training price?

    For CSM, the online exam fee is usually bundled into the course fee paid to the training provider, since the exam is only unlocked after you complete an approved course. Confirm the inclusions when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams in New Orleans. Contact us for a tailored quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete an approved course. No proctor is required.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a 60-minute (one hour) time limit. It is taken online through the Scrum Alliance portal within 90 days of completing your course.

    What is the passing score for the CSM exam?

    You must answer at least 37 of the 50 questions correctly, a passing score of 74%, to earn the CSM credential.

    What if I do not pass the CSM exam the first time?

    Candidates typically have three attempts to pass within 90 days of completing the course. Our training and practice questions are designed to help you pass on the first attempt.

    Do I have to attend a course to sit the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The exam is only unlocked after you complete the course, and you have 90 days to sit it.

    Is the CSM exam open or closed book?

    The CSM exam is open book, so you may refer to materials during the online test. It is designed to check comprehension of the Scrum framework rather than memorisation.

    Course Content

    What topics does the CSM training cover?

    The training covers the six CSM areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role, all aligned to the Scrum Alliance CSM Learning Objectives.

    Can a beginner take CSM, or do I need experience?

    Beginners are welcome. CSM has no formal education or work-experience prerequisite, and the mandatory course builds your knowledge from Scrum theory upward, so no prior Scrum experience is required.

    What learning resources are provided?

    You receive Scrum Alliance-aligned courseware, industry case studies on facilitation and impediment removal, practice questions mapped to the CSM exam, and guidance on completing the online assessment.

    How long is the CSM course?

    Invensis Learning delivers CSM as a 16-hour programme, offered as two full days or four half-days, which exceeds the Scrum Alliance minimum contact-hours requirement for the course.

    Is the courseware aligned to the current Scrum Guide?

    Yes. The courseware is aligned to the current Scrum Guide (November 2020 edition) and the Scrum Alliance CSM Learning Objectives, so you learn the Product Goal, Sprint Goal and Definition of Done as current commitments.

    Enrollment

    How do I enrol in the CSM course in New Orleans?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and joining details. Talk to an advisor to pick the right batch.

    What training formats are available?

    We offer live virtual (online) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule in New Orleans.

    How soon can I start the CSM course?

    New CSM batches run regularly in live virtual and classroom formats. See upcoming schedules or speak with a learning advisor to find the next available cohort.

    Do you offer weekend or weekday CSM batches?

    Yes. We run both weekday and weekend CSM batches across our live virtual and classroom formats, so working professionals can train without disrupting delivery commitments.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch. Contact our support team to arrange this before your course start date.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.