Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the CSM Certification and Who Is It For?UntitledYour Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification and the most widely recognized Scrum credential in the world. CSM certification training in Springfield, MA validates your command of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective, so you can step confidently into agile delivery. This instructor-led course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, and is delivered by a Scrum Alliance Certified Scrum Trainer. You explore empiricism and the three pillars, the five Scrum values, the Scrum Team accountabilities, all five Scrum events, and the three artifacts with their commitments. Whether you are moving from traditional project management, formalizing hands-on Scrum experience, or facilitating delivery teams at a Springfield employer such as MassMutual or Baystate Health, the course prepares you for the 50-question online CSM exam and includes a two-year Scrum Alliance membership. Start your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Springfield. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the CSM Certification and Who Is It For?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Springfield. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in SpringfieldDo You Qualify for the CSM Exam?

    Why the CSM Credential Is Worth ItValue for Professionals and Teams

    CSM Exam Format in SpringfieldWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Springfield

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Career Outlook in Springfield, MARoles, Demand and Pay

    CSM is a strong signal of agile capability across Springfield and the wider Pioneer Valley, valued by insurers, health systems, financial services and technology teams that run Scrum delivery. As major employers such as MassMutual and Baystate Health mature their agile practice, certified Scrum Masters are increasingly sought after. Demand spans entry Scrum Master roles through Senior Scrum Master and Agile Coach positions, and here is what the local market is telling us right now.

    Why Springfield Employers Need Certified Scrum Masters

    CSM is more than a certificate. It is a career accelerator for agile professionals in Springfield. Join those who lead effective Scrum teams and remove the impediments employers struggle with. Start your journey today.

    Your Springfield Career Transformation

    From Scrum Learner to Certified Scrum Master

    The Shift CSM Delivers

    Springfield's insurers, health systems and technology teams are scaling agile delivery, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: Glassdoor, Salary.com (Springfield and Massachusetts) 2026.

    How to Get CSM Certified in SpringfieldStep-by-Step Certification Process

    The path to online CSM certification in Springfield is straightforward. Complete the 2-day Certified Scrum TrainerĀ® (CSTĀ®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum TrainerĀ® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMasterĀ® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum TrainerĀ® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Foundational to nearly every question on the exam, best mastered early.

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    Skills You Will Build as a Scrum MasterCore Scrum Master Capabilities

    This CSM training covers the six Scrum Alliance CSM topic areas so you leave with practical, job-ready capability, not just theory. By the end, you can facilitate Scrum events, coach a self-managing team, and prepare confidently for the online exam.

    Scrum Theory and Empiricism

    Understand empirical process control and the three pillars of transparency, inspection and adaptation, and see why Scrum thrives in complex, unpredictable work. This is the foundation every Scrum Master decision rests on.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust and psychological safety on a team. You will learn how the values enable the pillars and how a Scrum Master models them daily.

    Scrum Team Accountabilities

    Master how the Scrum Master, Product Owner and Developers work as one self-managing, cross-functional team. You will be able to coach self-management without directing or controlling the team.

    Facilitating the Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes. You will run productive events and protect the sprint from distractions and scope creep.

    Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and the Product Goal, Sprint Goal and Definition of Done. You will use the artifacts to create transparency and drive quality.

    Servant Leadership and Coaching

    Serve the team, the Product Owner and the organization as a servant leader. You will practice facilitation techniques, impediment removal and coaching that move teams from good to genuinely effective.

    Who Should TakeCSM Training in Springfield?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

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    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Springfield option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Springfield format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Springfield seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Springfield for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Springfield option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM Training in SpringfieldTrusted by Professionals

    As a trusted CSM training company in Springfield, MA, Invensis Learning delivers structured CSM training for individual professionals and organizations that want to build genuine agile capability and pass the Scrum Alliance online exam. Our programs combine a Certified Scrum Trainer, aligned courseware, flexible delivery, and learner-focused support. Whether you enroll as an individual or plan group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world facilitation, and measurable outcomes.

    • Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
    • Experienced, accredited trainers with real agile delivery and coaching experience
    • Flexible formats: live virtual instructor-led and classroom training for teams
    • Courseware aligned to the official Scrum Alliance CSM Learning Objectives
    • Case studies and hands-on facilitation practice, not slide-only sessions
    • Two-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during and after the training
    • ISO 9001 and ISO 27001 certified training operations you can trust

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    Leaders in Training industry for 12+ years

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    Certified ScrumMaster (CSM) Locations in the United StatesAll our classroom training is now available online at your convenience

    Certified ScrumMaster (CSM) in United States

    Sheraton Springfield Monarch Place Hotel, One Monarch Place, Downtown Springfield Railroad District, Metro Center, McKnight, Springfield, Hampden County, Massachusetts, 01144, United States

    Certified ScrumMaster (CSM) in United States

    MGM Springfield, Bliss Street, MGM Springfield, Metro Center, McKnight, Springfield, Hampden County, Massachusetts, 01144, United States

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    Corporate CSM TrainingFor Your Springfield Teams

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    • Suitable for small, medium and large delivery teams
    • Customized schedules based on team and department availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified Scrum Trainer with real agile coaching experience
    • Role-based and industry-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programs
    • Scalable delivery for teams across Springfield and remote locations

    Leading Regional Organizations

    MassMutualBaystate HealthHealth New EnglandWellfleetBig YTD Bank

    What Our Learners Say

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    Passed the CSM Exam and Changed Roles

    "The trainer made the Scrum framework click for me. I walked into the CSM exam confident about events, artifacts and the Scrum values, and passed on my first sitting. Within two months I moved into a Scrum Master role."

    Daniel Whitmore

    Scrum Master

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    Practical and Hands-On

    "Coming from a waterfall background, I finally understood servant leadership and how to facilitate a retrospective that actually improves the team. The hands-on exercises were the most useful part for me."

    Maria Alvarez

    Project Coordinator

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    Applied It Straight Away at Work

    "Clear, well-structured sessions and a trainer who answered every question. The focus on the Definition of Done and sprint facilitation helped me apply Scrum properly the very next week."

    Kevin Doyle

    Software Developer

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    Consistent Scrum Across the Team

    "We enrolled a full delivery squad and the consistency it created was immediate. The team now shares one language for events and artifacts, and our sprint predictability has clearly improved."

    Rebecca Lin

    Delivery Manager, Insurance Sector

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    Smooth Rollout Across Multiple Teams

    "As an L&D lead I needed a provider who could train several teams without disrupting delivery. The flexible virtual schedule and Certified Scrum Trainer made it easy, and the feedback from our people was excellent."

    Anthony Russo

    L&D Lead, Healthcare Sector

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    We also deliver Certified ScrumMaster (CSM) Certification Trainingacross multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. CSM is the most widely recognized Scrum Master credential, and Scrum Master roles in Springfield average around $125,373 per year, with senior roles higher. Insurers, health systems and tech teams across western Massachusetts hire for it, so the credential offers strong return on investment.

    General

    Is the CSM certification worth it for professionals in Springfield?

    Yes. CSM is the most widely recognized Scrum Master credential, and Scrum Master roles in Springfield average around $125,373 per year, with senior roles higher. Insurers, health systems and tech teams across western Massachusetts hire for it, so the credential offers strong return on investment.

    What exactly is the CSM certification?

    CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. Over one million CSM certificates have been issued worldwide.

    Who should take the CSM course?

    The course suits aspiring Scrum Masters, developers, testers, business analysts, project managers moving to agile, and team leads who want to formalize their Scrum knowledge. No formal work experience or prior qualification is required to attend.

    Which standard is the CSM course based on?

    The course is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. It covers Scrum theory, the five values, the team, events and artifacts.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) within the two-year cycle and pay the Scrum Alliance membership renewal fee. SEUs can be earned through courses, coaching, self-study and other learning activities.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation and coaching. CSM is the mandatory prerequisite, and A-CSM also requires time in a Scrum Master role after earning CSM.

    Pricing

    How much does CSM training cost in Springfield?

    Pricing is available on request, as it varies by delivery format and schedule. The fee typically bundles the training and the Scrum Alliance online exam and membership. Request a quote and a learning advisor will share current options in USD.

    What is included in the CSM course fee?

    The fee usually includes instructor-led training by a Certified Scrum Trainer, Scrum Alliance aligned courseware, exercises and practice, the CSM online exam access after the course, and a two-year Scrum Alliance membership. Confirm inclusions when you request a quote.

    Is the exam fee included in the training price?

    For CSM, the Scrum Alliance exam fee is typically included in the course fee paid to the training provider. This is confirmed at enrollment, so ask your learning advisor to verify what is bundled before you book.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for delivery teams and departments. Contact us for a tailored quote for your Springfield team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, multiple-choice test taken online through the Scrum Alliance member portal after you complete the course. No proctor is required, and it is based on the Scrum Alliance CSM Learning Objectives.

    How many questions are on the CSM exam and how long is it?

    The exam has 50 multiple-choice questions and a time limit of 60 minutes. You take it online at your convenience within 90 days of completing the course.

    What is the passing score for the CSM exam?

    The passing score is 74%, which means answering at least 37 of the 50 questions correctly. The exam tests knowledge and comprehension of the Scrum framework across the CSM topic areas.

    What if I do not pass the CSM exam the first time?

    You typically have up to three attempts to pass within 90 days of completing the course, and the exam is open book. Our training and practice are designed to help you pass on your first attempt. Verify the current attempt policy at scrumalliance.org.

    Do I have to attend a course to take the CSM exam?

    Yes. Attendance at an approved CSM course delivered by a Certified Scrum Trainer is mandatory. The exam cannot be accessed without completing the course, and completion unlocks the exam within 90 days.

    Course Content

    What topics are covered in the CSM training?

    The training covers the six Scrum Alliance CSM topic areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artifacts, and the Scrum Master role and servant leadership.

    Can a beginner take this course?

    Yes. CSM is an entry-level certification and needs no prior experience or formal qualification. The Certified Scrum Trainer starts from Scrum fundamentals and uses exercises and case studies so beginners build practical confidence.

    How long is the CSM course?

    The instructor-led CSM course is delivered as a 16-hour program, which meets Scrum Alliance course requirements. It can run as two full days or four half-days depending on the schedule you choose.

    Are there practice activities and materials?

    Yes. The program includes Scrum Alliance aligned courseware, real-world case studies, facilitation exercises and practice questions that reflect the open-book, 50-question exam format, helping you apply Scrum and prepare with confidence.

    Is the courseware aligned with the current Scrum Guide?

    Yes. The courseware is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition, which introduced the Product Goal and reinforced the three commitments.

    Enrollment

    How soon can I start and how do I enroll?

    You can enroll online through Invensis Learning. Choose a live virtual or classroom batch, complete payment, and you receive schedules, courseware and joining details. See upcoming batches or talk to a learning advisor to pick a start date.

    What training formats are available?

    We offer online (live virtual) instructor-led training and classroom training, plus customized corporate group training. Choose the format that fits your schedule and learning preference.

    What do I need to enroll in CSM training?

    There are no formal prerequisites to enroll. Anyone interested in the Scrum Master role can join. To earn the credential you complete the course and pass the Scrum Alliance online exam within 90 days.

    Can I reschedule my enrollment to another batch?

    Yes. You can reschedule or transfer to another batch subject to our policy. Contact support and we will help you move to a schedule that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrollment.