Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Does ITIL 5 Foundation Certification Training in Salt Lake City Deliver?

    prepares you to do?

    ITIL Version 5 Foundation course badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Salt Lake City, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What's Included in Your ITIL V5 Foundation Training

    • 2 days of instructor-led training (16 hours)

    • 16 PDUs on completion of the training

    • Official PeopleCert ITIL V5 Foundation Digital Courseware

    • Value stream mapping, Guiding Principles and Continual Improvement Model content

    • Full-length mock exams in the exact format of the live PeopleCert paper

    • PeopleCert ITIL V5 Foundation exam voucher

    • PeopleCert-accredited trainers with real-world delivery experience

    • Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass

    • Retake the training within 2 months at no additional cost

    • Recordings of all training sessions.

    Key Highlights

    of the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in Salt Lake City

    Do You Qualify for the ITIL V5 Foundation Exam?

    Why ITIL 5 Foundation Pays Off

    For Your Career in Salt Lake City

    ITIL V5 Foundation Exam Format in Salt Lake CityWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

    ITIL V5 Foundation Certification Cost in Salt Lake City

    Who Should Take ITIL V5 Foundation Certification Training in Salt Lake City?

    • IT Service Manager

    • Service Desk Analyst

    • ITSM Practitioner

    • IT Support Engineer

    • IT Operations Manager

    • Incident / Problem Manager

    • Change Manager

    • IT Project Manager

    IT Service Management Careers in Salt Lake City

    Your ITIL Career Path

    ITIL 5 Foundation opens the door to in-demand service management roles across Salt Lake City, from service desk analyst and IT support manager to incident, change and service delivery manager. Silicon Slopes employers in software, finance, healthcare and cloud infrastructure value professionals who can manage digital products and services the modern way. With senior IT service roles here paying well into six figures and thousands of tech jobs being added, here is what the local market is telling us right now.

    Why Modern IT Service Management Is in Demand Across Silicon Slopes

    ITIL 5 Foundation is more than a certificate. It is a modern service management toolkit for a fast-moving Silicon Slopes market. Join professionals who connect digital delivery to customer value. Start your journey today.

    Your Salt Lake City Career Transformation

    Where You Stand Today,

    And Where ITIL 5 Certification Takes You

    Salt Lake City's tech, finance and healthcare employers increasingly separate professionals who manage services the modern way from those who do not. Here is which side of that line you want to be on.

    Sources: Glassdoor, Salary.com, PayScale, ZipRecruiter (Salt Lake City, UT) 2026.

    How to Get ITIL V5 Founfdation Certified in Salt Lake City

    Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Salt Lake City is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculum

    of the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    image

    100% Secure and Safe download

    Skills You Will Build in ITIL 5 Foundation

    Modern ITSM Capabilities You Can Apply

    This ITIL 5 Foundation program covers all nine official topic areas so you leave able to speak the language of modern service management and pass the foundation exam. By the end, you can apply the ITIL Value System, guiding principles and value stream thinking to real digital services.

    Digital Product and Service Management

    Skills you will build in ITIL 5 Foundation start here: understand what defines digital products and services, how value is created across their lifecycle, and how modern service management differs from traditional IT support.

    Value Co-Creation

    Learn how value is co-created between providers, consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability, moving from output-focused to outcome-focused delivery.

    The Four Dimensions

    Apply the four dimensions of product and service management: Organizations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, for a holistic approach.

    The ITIL Value System

    Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.

    The Seven Guiding Principles

    Put the seven guiding principles to work: focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimize and automate.

    The Product and Service Lifecycle

    Grasp the purpose of each lifecycle activity, from discovery and design to build, operation, delivery and support, and how they work together to create value.

    ITIL Management Practices

    Explore the role of ITIL management practices and how official practice guides support consistent, effective ways of working that teams can adapt to their own context.

    Continual Improvement and Value Streams

    Use the continual improvement model and value stream mapping to identify waste, improve flow and visibility, and drive better outcomes across digital products and services.

    ITIL V5 Foundation Certification Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1395

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Learners Choose Invensis Learning for ITIL Training

    Your ITIL 5 Foundation Training Partner

    As a trusted ITIL Version 5 Foundation training company, Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organizations across Salt Lake City who want a modern, recognized service management credential. As a PeopleCert Accredited Training Organization, we combine accredited trainers, official syllabus-aligned courseware, flexible delivery and focused exam preparation. Whether you enroll as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and exam success. Our ISO 9001:2015 and ISO 27001:2022 certifications reflect our commitment to quality and information security.

    • PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training
    • Accredited, experienced trainers with real ITSM delivery experience
    • Flexible live virtual, classroom and corporate training formats
    • Courseware aligned to the official AXELOS ITIL 5 (Version 5.0) syllabus
    • Mock exams and practice questions for first-attempt readiness
    • ITIL 5 Foundation exam voucher options through PeopleCert
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in Salt Lake City

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Salt Lake City

    The Grand America Hotel, Salt Lake City Ut

    ITIL Version 5 Foundation Training Location in Salt Lake City

    Little America Hotel Salt Lake City, 500, Main Street, Downtown, Salt Lake City, Salt Lake County, Utah, 84101, United States

    corporate banner

    Corporate ITIL Team Training

    Upskill Your IT Service Teams

    • Suitable for small, medium and large IT and service teams
    • Customized schedules based on your team's availability
    • Flexible onsite, live virtual or hybrid delivery in Salt Lake City
    • Accredited trainers with modern ITSM and industry experience
    • Role-based examples for software, finance, healthcare and cloud teams
    • Dedicated coordination and learner support for group programs
    • Scalable delivery for teams across Utah and global locations

    Trusted by Leading Enterprises in United States

    AdobeQualtricsZions BancorporationIntermountain HealthInstructureOracle

    Inquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Request Training Details

    Fill out this form and we will respond quickly.

    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities in United States

    ITIL Version 5 Foundation training for individuals and teams. Select a city in United States to view upcoming dates, formats and pricing.

    Frequently Asked Questions

    Here's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS and PeopleCert. It introduces digital product and service management, the ITIL Value System and modern service practices. It suits IT operations staff, service desk analysts, digital product managers, DevOps and Agile practitioners, and business professionals working with digital teams.