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Master modern digital product and service management with PeopleCert-aligned ITIL 5 training built for Seattle's cloud, software and enterprise IT teams. This instructor-led program prepares IT and business professionals for the ITIL 5 (Version 5.0) Foundation exam through the ITIL Value System, guiding principles and value stream management.
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16
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16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Seattle, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills, Recognition and Career Growth
For Individuals
ITIL 5 Foundation training helps IT and business professionals master modern digital product and service management and prepare for the ITIL 5 (Version 5.0) exam. It suits service desk analysts, IT operations staff, product managers and DevOps practitioners in Seattle who want a current, globally recognized credential. Whether you are new to ITIL or updating from ITIL 4, this program builds the service management skills that Seattle's cloud, software, aerospace and healthcare employers are hiring for.
If you want to prove modern ITSM capability and open doors to better-paid service management roles, ITIL 5 Foundation is a clear first step. You gain ITIL Value System knowledge, practical guiding principles, and a supported path from learning to certified.
For Organizations
ITIL 5 group training helps Seattle organizations build consistent digital service management capability by equipping teams with the ITIL Value System, guiding principles and value stream practices. It can be delivered for IT departments, operations teams or cross-functional groups. For employers running 24/7 digital services, this training creates a shared, modern approach to managing products, services and continual improvement.
If your teams still work in silos or on older ITIL practices, ITIL 5 group training gives them a common, current framework. They gain a standardized approach to value co-creation, governance and service delivery that scales across the organization.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why Earn ITIL 5 Foundation?
ITIL 5 Foundation has become a practical marker of modern service management skill across Seattle, valued by cloud, software, aerospace, healthcare and retail employers that run large, always-on digital operations. As the cloud capital of the world matures its IT operations and moves from ITIL 4 to ITIL 5, credentialed service management professionals are increasingly sought after. Demand spans service desk analysts through to IT service managers and IT managers, and here is what the Seattle market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Seattle : Salary Insights and Trends
Hiring Companies in Seattle
Salary.com · Indeed (Seattle) 2026
Source: Amazon · Costco · Nordstrom · Starbucks
ITIL 5 Foundation is more than a credential. It is a career step for modern service management professionals. Join those who align digital services to value and outcomes in Seattle's always-on economy. Start your journey today.
Your Seattle Career TransformationSeattle's digital economy is expanding with cloud, AI, aerospace and healthcare investment, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.
Sources: Salary.com, PayScale, Glassdoor, ZipRecruiter (Seattle) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Seattle is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Mapped to the AXELOS Syllabus
This program covers the nine topic areas of the ITIL 5 Foundation syllabus, giving you practical, current service management skills. By the end, you can apply the ITIL Value System, guiding principles and value stream practices at work.
Understand what sets digital products and services apart, how value is created, and how the product and service lifecycle keeps that value flowing in modern IT environments.
Learn how value is co-created with consumers and stakeholders, and apply the four dimensions: organizations and people, value streams and processes, information and technology, and partners and suppliers.
See how guiding principles, governance, value chain activities, management practices and continual improvement fit together as one integrated ITIL Value System.
Apply the seven guiding principles, from focus on value to optimize and automate, to make better service management decisions in real digital environments.
Master the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they work together to create value.
Identify, map and manage value streams to improve flow, visibility and outcomes, and use continual improvement to keep raising service performance over time.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 1395
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Your Trusted ITSM Partner
As a trusted ITIL Version 5 Foundation training company in Seattle, Invensis Learning is a PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training aligned to the official AXELOS syllabus. Our programs combine PeopleCert-accredited trainers, flexible delivery, organized courseware and learner-focused support. Whether you enroll as an individual or plan corporate training for your Seattle team, we provide a professional learning experience built around practical understanding, real-world application and exam readiness, backed by ISO 9001:2015 and ISO 27001:2022 certified quality and security standards.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Seattle
1122 E Pike St #1355, Seattle, WA 98122, United States
ITIL Version 5 Foundation Training Location in Seattle
11335 NE 122nd Way #105, Kirkland, WA 98034, United States
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ITIL Version 5 Foundation training for individuals and teams. Select a city in United States to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, with exams delivered by PeopleCert. It introduces digital product and service management, the ITIL Value System, and the practices that help organizations co-create value. It is ideal for IT and business professionals in Seattle.