Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
USD 795
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Chicago. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
The CSM credential has become a baseline marker of Scrum Master competency across Chicago, valued by financial services, trading, healthcare, insurance, and consulting employers that run delivery on Scrum. As enterprises scale agile and AI-first firms push for faster iterative delivery, employers increasingly prefer certified Scrum Masters over uncredentialed candidates. Demand runs from the entry Scrum Master role up to Senior Scrum Master, Product Owner, Agile Coach, and Release Train Engineer, and here is what the local market is telling us right now.
CSM is more than a certificate. It is a career accelerator for agile professionals. Join those who facilitate high-performing Scrum teams across Chicago. Start your journey today.
Chicago's agile and product market keeps expanding with digital transformation across financial services, healthcare, and tech, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: ZipRecruiter, Built In Chicago, Glassdoor, Salary.com (Chicago, IL) 2026.
The path to online CSM certification in Chicago is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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This CSM training builds the Scrum knowledge, facilitation skills, and exam readiness you need to step into the Scrum Master role. By the end, you can run Scrum events, support a self-managing team, and apply the framework in a real workplace.
The skills covered in the CSM course start with Scrum's empirical foundation. You will learn to put transparency, inspection, and adaptation to work, explain the Scrum framework, and connect it to the Agile Manifesto and complex delivery.
Understand how commitment, focus, openness, respect, and courage build trust and enable high-performing teams, and learn how a Scrum Master models these values day to day.
Run the Sprint, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective within their timeboxes, and learn to facilitate each event so it stays purposeful and productive.
Work with the Product Backlog, Sprint Backlog, and Increment and their commitments, the Product Goal, Sprint Goal, and Definition of Done, to create transparency and keep teams focused on value.
Understand the accountabilities of the Scrum Master, Product Owner, and Developers, and learn how to serve the team, the Product Owner, and the wider organization while enabling self-management.
Build practical facilitation and coaching skills, apply retrospective formats and techniques, resolve conflict, and remove impediments so your teams keep improving sprint over sprint.
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Chicago format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Akiance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Chicago seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Akiance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Chicago for professionals seeking individualized support and focused learning guidance.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 795
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Chicago option enables professionals to participate from any location.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured Certified ScrumMaster training for professionals and teams who want to lead agile delivery and earn a globally recognized Scrum Master credential. As a Scrum Alliance Registered Education Provider, our programs combine Certified Scrum Trainers, Scrum Alliance aligned courseware, flexible delivery, and learner-focused support. Whether you enroll as an individual or plan corporate training for your team, Invensis Learning, a trusted CSM training company in Chicago, provides a professional experience built around practical understanding, real-world application, and measurable learning outcomes.
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CSM Training Location in Chicago
Kimpton Hotel Monaco Chicago 225 N Wabash Ave, Chicago, IL 60601, United States
CSM Training Location in Chicago
Freeland Chicago 19 E Ohio St, Chicago, IL 60611, United States
Passed the Exam and Changed Roles
"The trainer made Scrum theory click, and the practical facilitation exercises were exactly what I needed. I passed the CSM online exam a week later and stepped into a Scrum Master role with a Chicago fintech team."
Daniel Reyes
Scrum Master
0/0
Formalized My Scrum Knowledge
"I came from a business analyst background and wanted to formalize my Scrum knowledge. The live sessions were interactive and the CST answered every question. The two-year Scrum Alliance membership was a nice bonus."
Priya Sharma
Business Analyst
0/0
Practical and Hands-On
"Solid, well-paced training on the Scrum events and artifacts. The retrospective techniques we practiced are things I now use with my own team every sprint."
Marcus Bell
Software Developer
0/0
Consistent Scrum Across Our Squads
"We enrolled two delivery squads for CSM training. The trainer tailored examples to our insurance context, and our teams now run consistent, focused sprints. Coordination with Invensis was smooth throughout."
Angela Foster
Delivery Manager, Insurance Sector
0/0
Reliable Partner for Team Upskilling
"As an L&D lead, I needed a provider that could upskill our agile teams quickly and to a recognized standard. The corporate CSM program was well organized, and our Scrum Masters are noticeably more confident facilitating events."
Kevin O'Brien
L&D Lead, Financial Services
0/0
4.6
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Invensis Learning delivers industry-leading Certified ScrumMaster (CSM) training solutions tailored for individuals and organizations.
Yes. CSM is the most widely recognized Scrum Master credential, and Chicago employers across fintech, trading, healthcare, and consulting actively hire certified Scrum Masters. Scrum Masters in Chicago average around USD 116,000 a year, so the credential offers a strong return for agile professionals.