Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
Starts from
USD 795
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Agile Delivery
Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Springfield. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
of the CSM Certification Training Course
Do You Qualify for the CSM Exam?
Value for Professionals and Teams
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Roles, Demand and Pay
CSM is a strong signal of agile capability across Springfield and the wider Pioneer Valley, valued by insurers, health systems, financial services and technology teams that run Scrum delivery. As major employers such as MassMutual and Baystate Health mature their agile practice, certified Scrum Masters are increasingly sought after. Demand spans entry Scrum Master roles through Senior Scrum Master and Agile Coach positions, and here is what the local market is telling us right now.
Designation
Certified ScrumMaster (CSM) Certified Professionals in Springfield : Salary Insights and Trends
Hiring Companies in Springfield
Salary.com (Springfield) 2026
Source: Health New England / Big Y / Wellfleet / TD Bank
CSM is more than a certificate. It is a career accelerator for agile professionals in Springfield. Join those who lead effective Scrum teams and remove the impediments employers struggle with. Start your journey today.
Springfield's insurers, health systems and technology teams are scaling agile delivery, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, Salary.com (Springfield and Massachusetts) 2026.
Step-by-Step Certification Process
The path to online CSM certification in Springfield is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
of the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Foundational to nearly every question on the exam, best mastered early.
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Core Scrum Master Capabilities
This CSM training covers the six Scrum Alliance CSM topic areas so you leave with practical, job-ready capability, not just theory. By the end, you can facilitate Scrum events, coach a self-managing team, and prepare confidently for the online exam.
Understand empirical process control and the three pillars of transparency, inspection and adaptation, and see why Scrum thrives in complex, unpredictable work. This is the foundation every Scrum Master decision rests on.
Apply commitment, focus, openness, respect and courage to build trust and psychological safety on a team. You will learn how the values enable the pillars and how a Scrum Master models them daily.
Master how the Scrum Master, Product Owner and Developers work as one self-managing, cross-functional team. You will be able to coach self-management without directing or controlling the team.
Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes. You will run productive events and protect the sprint from distractions and scope creep.
Work with the Product Backlog, Sprint Backlog and Increment, and the Product Goal, Sprint Goal and Definition of Done. You will use the artifacts to create transparency and drive quality.
Serve the team, the Product Owner and the organization as a servant leader. You will practice facilitation techniques, impediment removal and coaching that move teams from good to genuinely effective.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Springfield format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Alliance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Springfield seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Alliance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Springfield for professionals seeking individualized support and focused learning guidance.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 795
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Springfield option enables professionals to participate from any location.
Official Scrum Alliance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Trusted by Professionals
As a trusted CSM training company in Springfield, MA, Invensis Learning delivers structured CSM training for individual professionals and organizations that want to build genuine agile capability and pass the Scrum Alliance online exam. Our programs combine a Certified Scrum Trainer, aligned courseware, flexible delivery, and learner-focused support. Whether you enroll as an individual or plan group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world facilitation, and measurable outcomes.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
CSM Training Location in Springfield
Sheraton Springfield Monarch Place Hotel, One Monarch Place, Downtown Springfield Railroad District, Metro Center, McKnight, Springfield, Hampden County, Massachusetts, 01144, United States
CSM Training Location in Springfield
MGM Springfield, Bliss Street, MGM Springfield, Metro Center, McKnight, Springfield, Hampden County, Massachusetts, 01144, United States
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Certified ScrumMaster (CSM) training for individuals and teams. Select a city in United States to view upcoming dates, formats and pricing.
Here's everything you may ask...
Yes. CSM is the most widely recognized Scrum Master credential, and Scrum Master roles in Springfield average around $125,373 per year, with senior roles higher. Insurers, health systems and tech teams across western Massachusetts hire for it, so the credential offers strong return on investment.