Effective Change Management Process - Invensis Learning

Many of today’s companies are in continuous flux as they adapt to the continually changing external economic climate, local and global economies, and technical innovation. This means policies, structures, and methods in the workplace need to adapt and develop to keep an enterprise competitive always.

The shift has an impact on your greatest asset, your people. Losing workers is problematic due to the rising costs of hiring and the time taken to bring new hires up to speed. Each time an employee walks away, he leaves with essential/critical knowledge about your business.

What is Effective Change Management Process?

An effective change management process will facilitate a seamless transformation and ensure that you lead your staff through the change process. The grim reality is that about 70 percent of reform efforts fail due to suspicious behaviors of workers and unproductive actions of management. Using a specialist change management consultant’s services will guarantee you are in the 30 percent winning role.

When Change Management becomes necessary in an Organization

While reform at the project level is significant, in the end, it does not appear to extend beyond the project’s borders. In other words, shifts at the project level may be somewhat separate, or unique, in consequence. 

However, the transition at the organizational level impacts all workers of a given company, including individuals and teams working on separate projects. One may claim that change in an organization involves transition at a project level. 

For this cause, systemic transition appears to be observed over a prolonged period of time and at a deeper level.

Therefore organizations must handle the changes in the enterprise as quickly as possible. Managing a significant cultural transition will boost staff productivity and promote meaningful team bonding and enriching careers. These influences may have a substantial and beneficial effect on efficiency and job satisfaction, thus shortening manufacturing times and reducing costs. Effective management of internal change helps the enterprise to sustain a continuous state of transformation and promote cycles of general market transition, enabling employees to be engaged and efficient as new technology or processes are adopted.

Here are six significant moves for the successful management of organizational transformation.

Steps for an Effective Change Management Process

Defines the transition explicitly and aligns it with corporate priorities

It might sound simple, but many companies skip this first critical move. It is one thing to express the necessary change and quite another to carry out a thorough analysis of corporate goals and results in objectives to ensure the transition can strategically, financially, and ethically move the company in the right direction. This move will also help you assess the importance of the change, which quantifies the commitment and inputs that you can expand. 

Key Pointers: 

• The improvements do we need? 

• Why does it need this change?

Determine the effects and those that have been impacted 

When you decide precisely what you plan to do and why you can assess the impacts of the transition on all layers of the organization. Examine the effects on each corporate unit and how it cascades entities through the organizational structure. This knowledge will continue to be the blueprint for where preparation and resources are urgently required to minimize the impacts.

Key Pointers: 

• What are the repercussions? 

• Who will be most influenced by the change? 

• How will they obtain the shift?

Develop a plan for communication

While the transition process should include all workers, the first two phases would have illustrated those workers to which you really must explain the transition. Determine for the community or person the most efficient form of contact, which will get them on board. The implementation plan should provide a timetable for how the transition can be conveyed incrementally, primary messaging, and the contact channels and media that you expect to use. 

Key Pointers: 

• How can it express the change? 

• How do I handle the feedback?

Offer effective training

With the idea of transition out in the open, the employees must know they’re going to get instruction, organized or informal, to develop the skills and expertise needed to function effectively. Individuals and enterprise teams need to get trained in popular change management and project management certification courses. The training can be delivered through a series of online micro-learning courses or a mixed learning model that combines face-to-face training sessions or coaching and mentoring on-the-job. 

Key Pointers: 

• What habits and skills are needed to produce success for the business? 

• Which methods of implementation preparation will be more effective?

Complete a support structure

Providing a support system is essential to help workers adapt internally and functionally to the transition and develop organizational and technological knowledge skills necessary to deliver optimal business outcomes. Any transitions can result in redundancies or restructurings, so you may consider providing resources to help people manage the crisis, such as counseling services. To support a team accommodate changes in the way a position is handled, a mentorship or an open-door policy with management may be created to raise questions when they occur. 

Key pointers:

• Where do you need the help most? 

• Which forms of assistance would be more effective?

Measure the process of transition

A framework should be set in place in the change management process to assess the economic impact of the changes and to ensure that there are ongoing resources for improving skills development. Your change management strategy can also be reviewed to determine its efficacy and to record the lessons learned. 

Key Pointers:

• Has the move helped to meet market targets? 

• Were the methods of transition successful? 

• What more could they have done?


Any form of occupational transition will threaten and frustrate workers who are used to a specific routine and can lead to a major opposition. However, as growth becomes necessary, it is essential to remove the opposition before beginning the process of transformation. This is done by increasing the forces for change and reducing the equilibrium forces. Structural improvements are the ones with the most remarkable ability to affect the majority of the staff, and so thorough preparation to minimize opposition to transition should be addressed.

Management of organizational transition is a process that requires detailed planning, clear objectives, open communication, and continuous staff input focus. Also, if improvement can be promoted, managers may find workers more likely to adapt their existing routines. In many cases, communication may work, but in others, it may be of benefit to managers to create a way of rewards for operators changing. If change can be seen as a desired process instead of a repetitive interruption, the entire development period can continue faster than it would otherwise.

Some of the popular Change Management and Project Management certifications that professionals can take up to drive organizational change management are:

Change Management Foundation Certification Training

Change Management Practitioner Certification Training

PMP Exam Prep Training

PRINCE2 Certification Training

Business Analysis Certification Training

Previous articleAgile Scrum Roles and Responsibilities
Next articleWhat is Total Quality Management?
Jacob Gillingham
Jacob Gillingham is an Incident Manager with 10+ years of experience in the ITSM domain. He possesses varied experience in managing large IT projects globally. With his expertise in the IT service management domain, currently, he is helping an SMB in their transition from ITIL v3 to ITIL 4. Jacob is a voracious reader and an excellent writer, where he covers topics that revolve around ITIL, VeriSM, SIAM, and other vital frameworks in IT Service Management. His blogs will help you to gain knowledge and enhance your career growth in the IT service management industry.


Please enter your comment!
Please enter your name here