With enterprises facing extreme competition in a continuously evolving business landscape, it is of paramount importance to have business processes that are improved significantly. And in this regard Business Process Management (BPM) and Lean Six Sigma complement each other really well. Both methodologies have something really good to offer for an enterprise resulting in higher efficiency and excellence.
While implementing Lean Six Sigma , deployment team and leadership think that technology does not play major role in solving process problems. Similarly, people who use BPM do not appreciate the fact that how Lean Six Sigma techniques help in effective BPM deployments. Though BPM involves technology, they both complement each other in many ways, but many are not aware of the benefits of integrating these two. Let us look at five such benefits by integrating BPM and Lean Six Sigma in an enterprise.

  1. Real-time execution of processes and business ownership:

    The key benefit of combining both BPM and Lean Six Sigma is that it speeds up the real-time execution of processes even when the team is dispersed across different locations. With the right amount of technology input through BPM and robust process improvement techniques in Lean Six Sigma, enterprises can offer excellent orchestration of processes, inputs, outputs, evaluation, documentation, feedback, failure analysis, and more. This collaboration results in process automation which can be executed through BPM’s automation techniques.
    By integrating both BPM and Lean Six Sigma, business owners can have better control by regularly monitoring predictive process performance metrics. Because BPM is associated with software, it helps in capturing data for implementation and designing of the process. This helps to execute processes according to their requirement which in turn minimizes the problems down the line.

  2. Greater Agility with increased speed:

    There is greater Agility and increased speed in business critical processes when both BPM and Lean Six Sigma are combined. For example, a third party vendor can improve their competitiveness by decreasing the time to deliver their services. And with Lean Six Sigma, enterprise can create a value stream map that emphasizes on metrics that helps to reduce the overall lead time.
    The value stream map helps to break down processes till the point where wastage and failure are addressed. With BPM automation, most of the data for improving process performance are collected in real time, and this results in reducing the time required to wait for approvals and signatures in many key areas of the organization.

  3. Creates effective problem solving techniques:

    Lean Six Sigma at times focus just on resolving only narrow and highly specific issues. By combining both BPM and Lean Six Sigma, the data that is required to erase all wastage can be determined efficiently. Nevertheless, a traditional Lean Six Sigma implementation at times does not realize its full potential. And this is where BPM comes into the picture. Often, enterprises benefit the most when the infrastructure in place that supports the integration of two concepts to ensure all the angles are covered rigorously.

  4. Addresses the weak points:

    Deploying Lean Six Sigma alone has couple of weak points. One, the enhancements made via implementing Lean Six Sigma will become isolated and less focused that will create problems with services / products in the context of an enterprise. Two, Lean Six Sigma deployment requires data collection at critical junctures both in-house and from competitors. Because different business units have their own priority ratings, reviewing the priorities slows down enterprise improvements.
    Though BPM is not into statistics, but with an IEE structure it creates a framework where workflows and processes can be modified to allow the deployment of enhanced outputs that are derived from Lean Six Sigma.

  5. Improved Returns:

    When companies deploy BPM or Lean Six Sigma, they are known to improve the bottom line compared to the ones that do not utilize either of them. However, when they integrate both the methodologies effectively, achieve long-lasting benefits across the organization.
    Currently, we are seeing only large companies that deploy both BPM and Lean Six Sigma together. But SMBs / SMEs can also reap rich dividends by integrating both the methodologies. Industry experts believe that those companies that utilize either of Lean Six Sigma and BPM, or both gained tremendous improvement on various organizational KPIs, But, those who performed the integration of these two initiatives gained more success in terms of better revenue generation.

There is no doubt that both initiatives complement each other really well, as their main objective is to streamline and manage processes more efficiently. While both may take different routes, the effort is towards removal of wastage, gain better control, and improve overall quality.

Invensis Learning specializes in providing Quality Management certification training courses such as Six Sigma Green Belt Training , Six Sigma Black Belt Training and Six Sigma Yellow Belt Training.We also offer courses related to Project Management, IT Security and Governance, ITSM, Agile Project Management, Cloud Courses, DevOps, and Digital Awareness. If you would like to know more about the benefits of Quality Management certifications for your career, call our training consultant now on: USA +1-910-726-3695; UK +44 2033-223-280; Hong Kong +852-5803-9039; Switzerland +41-22-518-2042; Germany +44-20-3322-3280; Denmark +45 8988-4544; Netherlands +31 202-622-348; Australia +61 253-002-805; IND +91-96202-00784. Or email support {at} invensislearning {dot} com today.

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Arvind Rongala
Arvind Rongala, an engineer by education, has deep experience of serving the IT-BPO industry for more than 8 years. With his keen interest in the learning and development sector, Arvind spearheaded the launch of Invensis Learning as the training and certification arm of Invensis Technologies. As the Director of Invensis Learning, and with offices in the US, India, and Australia, he ensured the company became a trusted training partner for many Fortune 1000 clients and gain global recognition in a short span of time. { YourStory.com has featured a story about Arvind about his achievements over the years. } With his expertise in Project Management, IT Service Management, Quality Management, and IT Security Governance, he has been a guest author for various popular digital publications such as Business Insider, Business today, Project Times, Customer Think, Tech Sling, and Businessworld.


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