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Monthly Archives: November 2015

ITIL and DevOps: Differences & Frameworks

ITIL and DevOps: Differences & Frameworks

Over the last two decades the IT Service Management (ITSM) has evolved with transparent processes and procedures for their IT services. Information Technology Infrastructure...
ITIL Continual Service Improvement – FAQs

ITIL Continual Service Improvement – FAQs

The current article is last of the five-part FAQ series on ITIL process stages. If you have missed our earlier article in this series...
7 Laws of Social Project Management and its Benefits

7 Laws of Social Project Management and its Benefits

In today’s time, social project management is a growing practice where employees are using social media channels to communicate with co-workers online. In fact,...
Top 10 Project Management Certifications in Demand

Top 10 Project Management Certifications in Demand

In the past decade or so, no other certification has consistently featured in top 10 certifications in the world as project management. In fact,...
6 Unexpected Project Manager Skills that Recruiters Look for

6 Unexpected Project Manager Skills that Recruiters Look for

Project management is one of the most sought-after careers across the globe. Yes you can earn a lot more; the job role is prestigious...
ITIL Service Operation – FAQs

ITIL Service Operation – FAQs

The current article is fourth in the five-part FAQ series on ITIL process stages. If you have missed our earlier article in this series...
Top 10 Reasons why Organizations do not use Lean Six Sigma

Top 10 Reasons why Organizations do not use Lean Six Sigma

Manufacturers across the globe know the value of Lean and Six Sigma and what it brings to the table. These proven process improvement methodologies...
4 Ways to Improve ITIL Incident Management with Decision Support

4 Ways to Improve ITIL Incident Management with Decision Support

The manner in which software engineers resolve incidents, play a crucial role on the business performance of the service provider. Hence, to get best...
ITIL Service Transition – FAQs

ITIL Service Transition – FAQs

The current article is third of the five-part FAQ series on ITIL process stages. If you have missed our earlier article in this series...
Measuring ITIL Change Management Process through CSFs

Measuring ITIL Change Management Process through CSFs

In ITIL we often use the term ‘Critical Success factors (CSFs), it is nothing but a list of things which tells you whether the...