What do some of the largest organizations in the world, like Microsoft, Walmart, Citi, Sony, Disney, Boeing and Toyota, have in common? They all have adopted In...
According to the ‘ITIL: A Global View’1 survey published by AXELOS in 2013, 81% of CIO/CTO, CISO, IT VP, and IT director level of executives rated IT Infrastruc...
Information Technology Infrastructure Library or ITIL is a framework of best practices for IT service management (ITSM), which was developed by the UK governmen...
There are many benefits to earning the globally-recognized ITIL certifications for IT service management ITIL (Information Technology Infrastructure Library) i...
IT services and service providers are the heart of any company, big or small. Without them, it is not possible to run a company in this digital world where ever...
The 3rd version of ITIL was first issued in May 2007 and is known as the ITIL V3 or 2007 edition. It consists of 26 processes and functions which are grouped in...
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