ITIL Service Operation – FAQs
The current article is the fourth in the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Transition you can find...
Most Common Questions Asked about ITIL – Part 1
Today, organizations are looking at the ITIL framework as a methodology that streamlines overall IT processes, is cost-effective, brings higher ROI, and helps in improving productivity. As ITIL is a set of best practices,...
Implementing ITIL Framework with Other Process Methodologies
ITIL® is the most prominent, consistent, and comprehensive documentation of best practices for IT Service Management.
Over the past three decades, the ITIL framework has evolved and kept pace with the advancement in technology and the...
CMDB, ITIL: Keeping Track of IT Assets
Your organization is growing and so is its IT infrastructure every day. With growth, comes addition of people, resources, and hardware and software assets. It is of essential importance that all assets of your...
7 Reasons to Start Using ITIL and ITSM Today
An IT organization may have made huge investments to improve its infrastructure. However, that does not guarantee that the organization will deliver excellent performance in terms of cost reduction and profit enhancement. The implementation...
ITIL Service Design – FAQs
The current article is the second in the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Strategy, you can find...
9 Common Mistakes ITIL Professionals Must Avoid
If you are working for an IT organization, you would be conversant with the term” ITIL”. It is gaining widespread recognition in IT organizations globally.
ITIL is the most sought-after certification by IT professionals who...
Most Common Questions Asked about ITIL – Part 2
This post is dedicated to questions with regards to ITIL Version 3, its latest version. Users will have queries regarding the changes that were made and the fate of implementations done using ITIL v2....
Most Common Questions Asked about ITIL – Part 3
The industry has seen a significant change, and it is not at all unexpected to see how organizations are adopting the ITIL framework. Furthermore, many believe that the framework has helped them in laying...
How ITIL Helps your BYOD Strategy
Mobile devices and tablets are transforming the way employees work and how IT supports them. The BYOD (Bring-Your-Own-Device) strategy has several benefits to your organization and end-users, especially the cost-cutting in terms of procuring...
