ITIL Service Operation – FAQs
The current article is the fourth in the five-part FAQ series on the ITIL process stages. If you have missed our earlier article in this series covering FAQs on Service Transition you can find...
How Does ITIL Assist Businesses in Their Digital Transformation?
Do you know what digital transformation is, how companies achieve it, and what that means for ITSM? In the present era, digital transformation is spreading widely, and every firm is gearing up for a...
ITIL Implementation Roadmap For Success
Implementation of ITIL brings along numerous changes in the roles responsibilities and processes of an organization. However, change is not always accepted positively by everyone. Your team needs to be motivated to accept the...
Risk Management: Components, Objectives, & Examples
Risk, in the IT sector, is defined by the NIST as the probability that a particular threat source will accidentally or intentionally exploit particular information system vulnerabilities. The threats can arise from vulnerabilities or...
7 Reasons to Start Using ITIL and ITSM Today
An IT organization may have made huge investments to improve its infrastructure. However, that does not guarantee that the organization will deliver excellent performance in terms of cost reduction and profit enhancement. The implementation...
An Overview Of Value Creation Through Services in ITIL
The value of a service comes from what it enables someone to do and what the service is made from. Thus we can say that the customer decides the value of a service and...
A Complete Overview of ITIL Change Management
Change management in ITIL is a process designed to understand the risks involved and minimize them while making changes in the IT infrastructure. The Change Management process is a sequence of activities that are...
ITIL Incident Management: Roles & Responsibilities Explained
Business always targets uninterrupted services to accomplish greater proficiency and productivity. Incident management is the initial step embraced by most enterprises for achieving a speedy recovery. ITIL defines the incident as “An unplanned interruption...
Learn about How You Can Become an ITIL Expert?
In an organization, an ITIL expert is a major asset who can improve services by providing ways to manage business risk and disruption of service, establishing cost-effective systems to manage demand for services, and...
How to Crack ITIL 4 Foundation Certification Exam 2024?
You want to prepare for the ITIL 4 Foundation exam and pass it the first time you take it. Understanding ITIL 4 Exam Concepts is important, but you must know the ITIL 4 Exam...
