Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?UntitledYour Route to Leading Change

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognized qualification that proves you can manage the people and culture side of organizational change. Our Change Management certification training in Miami prepares you for both levels in one combined program: Foundation validates your knowledge of change concepts and models, while Practitioner proves you can apply them to real change scenarios. The course is grounded in the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute and aligned to the current Change Management Foundation and Practitioner exam syllabi. You study established models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, Bridges' Transition Model and the McKinsey 7-S Framework, then learn to apply them through scenario-based practice. Ideal for project managers, HR business partners, transformation leads and consultants across Miami's finance, healthcare and cruise sectors, this training builds the change capability employers increasingly ask for. Start your journey with Invensis Learning and move from study to two respected credentials with a clear, supported path.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in MiamiDo You Qualify for the Change Management F&P Exam?

    The Career Payoff of Getting Change CertifiedFor Professionals and Teams

    Change Management F&P Exam Format in MiamiWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Miami assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Miami

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where Change Management Skills Take YouWhy Certify in Miami?

    Change management has become a core capability across Miami's fast-growing economy, valued by finance, healthcare, cruise and technology employers running large transformation programs. As hedge funds and corporate headquarters relocate to Brickell and health systems modernize, certified change professionals are in demand. Roles range from change analyst and OCM consultant to change manager, director of change management and transformation lead, and here is what the Miami market is telling us right now.

    Change Challenges Fueling Demand in Miami

    Change management is more than a credential. It is a career multiplier in Miami's transforming economy. Join professionals who lead change that lasts and start your journey today.

    Your Miami Career Transformation

    Your Change Career, Reimagined

    Before and After the Certification

    Miami's transformation-driven economy increasingly separates certified change leaders from the rest. Here is which side of that line you want to be on.

    Sources: Salary.com, ZipRecruiter, Glassdoor (Miami / Florida) 2026.

    How to Get Change Management F&P Certified in MiamiStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Miami. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    The Change Skills You Will MasterAcross the Five Syllabus Areas

    This Change Management training builds the skills to lead the people side of change, from diagnosing individual resistance to planning enterprise-wide transformation. By the end you can apply proven change models to real scenarios and are ready to sit both the Foundation and Practitioner exams.

    Guide Individuals Through Change

    Understand how people experience change and apply individual models such as ADKAR and Bridges' Transition Model. You will diagnose where change stalls and design interventions that build awareness, desire and lasting new behavior.

    Lead Organizational Change

    Select and apply organizational models including Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework. You will assess culture using Schein's model and gauge readiness before change begins.

    Engage Stakeholders and Communicate

    Identify and analyze stakeholders, build engagement strategies, and design change communication plans. You will apply influence principles and manage resistance through dialogue rather than force.

    Plan and Deliver Change Practice

    Run change impact assessments and build complete change management plans covering communication, training, resistance and benefits. You will learn to embed change so it survives after go-live.

    Manage Yourself as a Practitioner

    Develop emotional intelligence, coaching and facilitation skills, and the ethics that underpin credible change practice. You will build the resilience to support others through demanding change.

    Apply Models and Pass Both Exams

    Practice scenario-based analysis for the open-book Practitioner exam and single-answer questions for the Foundation exam. You will master efficient guide navigation and exam technique for a confident first attempt.

    Who Should TakeChange Management F&P Certification Training in United States?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1375

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Miami seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1375

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Your Certification Training Partner in MiamiTrusted by Teams Worldwide

    As a trusted training company in Miami, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organizations across Miami and worldwide. Our programs combine experienced, change-qualified trainers, flexible delivery, organized courseware aligned to the current exam syllabi, and dedicated learner support. Whether you enroll as an individual or plan corporate training for your team, we focus on practical understanding, real-world application and exam readiness, backed by ISO-certified quality and information security standards.

    • Experienced, change-qualified trainers with real transformation experience
    • Courseware aligned to the current Change Management exam syllabi and the CMBoK
    • Flexible formats: live virtual, classroom and corporate group training
    • Foundation and Practitioner mock exams and scenario practice included
    • Dedicated learner support before, during and after training
    • Guidance to help you pass both exams on your first attempt
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Trusted by professionals and organizations across 100+ countries

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    Change Management Foundation and Practitioner Training Locations in MiamiInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Miami

    InterContinental Miami, 100, Chopin Plaza, Torch of Friendship, Miami, Miami-Dade County, Florida, 33131, United States

    Change Management Foundation and Practitioner Training Location in Miami

    JW Marriott Marquis Miami, 255, Southeast 4th Street, Downtown Miami, Torch of Friendship, Miami, Miami-Dade County, Florida, 33131, United States

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    Corporate Change Management Training in MiamiFor Your Teams

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    • Suitable for small, medium and large teams
    • Customized schedules aligned to your team's availability
    • Delivered onsite, live virtual or hybrid across Miami
    • Experienced trainers with real change and transformation expertise
    • Role-based examples from finance, healthcare and cruise sectors
    • Dedicated coordination and support for corporate programs
    • Scalable delivery for teams across Miami and global locations

    Trusted by Leading Organizations

    Royal Caribbean GroupCarnival CorporationBaptist Health South FloridaRyder SystemAssurantAutoNation

    What Our Learners Say

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    From Project Delivery to Leading Change

    "The combined Foundation and Practitioner training gave me a real toolkit, not just theory. The scenario practice for the open-book Practitioner exam was the difference maker, and I now lead change programs at a Brickell finance firm with far more confidence."

    Maria Alvarez

    Change Manager

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    The People Side Finally Clicked

    "As a project manager I always struggled with adoption. Learning ADKAR and Kotter alongside stakeholder engagement helped me get buy-in earlier. The trainers explained the models with practical Miami examples that stuck."

    James Carter

    Project Manager

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    Passed Both Exams on the First Try

    "Clear, well-structured sessions and helpful mock exams. I passed both exams and can now support our transformation projects as a genuine change partner rather than just an HR contact."

    Danielle Foster

    HR Business Partner

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    Consistent Change Capability Across Teams

    "We put a group of our project and clinical leads through the program. The shared change language improved how our teams handle new platform rollouts, and adoption on our last digital project was noticeably smoother."

    Robert Nguyen

    Learning and Development Manager, Healthcare System

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    Practical Training That Fit Our Agenda

    "Invensis Learning tailored the corporate training to our transformation agenda. The trainers were credible practitioners, and our leaders came away able to plan and communicate change with a common framework. A strong return on the investment."

    Angela Ruiz

    Head of Transformation, Financial Services Firm

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    We also deliver Change Management Foundation and Practitioner Trainingacross multiple cities

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    Frequently Asked QuestionsHere's everything you may ask...

    It is a two-level qualification covering the people and culture side of organizational change. Foundation validates your knowledge of change concepts and models, and Practitioner proves you can apply them to real scenarios. Both are grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute.

    General

    What is the Change Management Foundation and Practitioner certification?

    It is a two-level qualification covering the people and culture side of organizational change. Foundation validates your knowledge of change concepts and models, and Practitioner proves you can apply them to real scenarios. Both are grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute.

    Is Change Management certification worth it in Miami?

    Yes. Miami's finance, healthcare, cruise and tech employers run constant transformation programs, so certified change professionals are in demand. Change manager roles average around $115,000 a year locally, with director bands reaching well above that.

    Who should take this Change Management course?

    It suits project managers, HR business partners, transformation leads, consultants and senior leaders who guide organizational change. No prior change management experience is required to start at Foundation level.

    Do I need any prerequisites for the Foundation level?

    No. Change Management Foundation has no formal prerequisites and is open to all. To sit the Practitioner exam, you must first hold the Foundation certification or an accepted equivalent.

    Is the Change Management qualification recognized internationally?

    Yes. It is recognized in over 150 countries and is well respected across markets where change management is an established profession, making it a portable credential for Miami professionals working with global employers.

    Why choose Invensis Learning for Change Management training in Miami?

    Invensis Learning offers experienced change-qualified trainers, courseware aligned to the current exam syllabi and CMBoK, flexible delivery, mock exams, and support to pass both exams. We are an ISO 9001:2015 and ISO 27001:2022 certified training provider.

    Pricing

    How much does Change Management certification training cost in Miami?

    Pricing depends on the delivery format and whether exam vouchers are bundled, so the combined Foundation and Practitioner fee is available on request. Contact a learning advisor for a current quote and upcoming Miami batches.

    What is included in the course fee?

    The fee typically includes aligned courseware, industry case studies, Foundation and Practitioner mock exams, scenario practice and learner support. Exam voucher inclusion varies by package, so confirm the details when you request a quote.

    Are the exam fees included in the training price?

    Exam voucher inclusion depends on the package you choose. Some options bundle both the Foundation and Practitioner exam vouchers, while others are training only. Ask your advisor which package includes the vouchers.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for teams across Miami, from healthcare systems to financial services firms. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the combined program?

    There are two separate exams: the Change Management Foundation exam and the Change Management Practitioner exam. You must sit and pass both to hold both credentials, and the combined program prepares you for each.

    What is the format of the Foundation exam?

    The Foundation exam has 50 single-answer multiple-choice questions, lasts 40 minutes and is closed book. The passing score is 50%, or 25 out of 50 correct. It is delivered by online proctoring or at an authorized test center.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book and scenario-based, with 5 sections each worth 16 marks for 80 marks total, over 2.5 hours (150 minutes). The passing score is 50%, or 40 out of 80 marks.

    What are the passing scores for both exams?

    Both exams require 50% to pass. That is 25 out of 50 correct on the Foundation exam and 40 out of 80 marks on the Practitioner exam. Our mock exams help you reach that level with confidence.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the Practitioner exam. However, the scenario questions require analysis and judgment, so efficient guide navigation and deep model knowledge both matter. Our training builds both skills.

    What if I do not pass an exam on the first attempt?

    You can retake the exam that you did not pass. Our trainers provide focused revision guidance and additional practice to help you close gaps, and selected plans include retake support. Ask your advisor about the options.

    Course Content

    What topics does the Change Management training cover?

    The training covers the five syllabus areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at both Foundation and Practitioner depth.

    Which change models will I learn?

    You will study widely used models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, Bridges' Transition Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Can a beginner take this course?

    Yes. The Foundation level has no prerequisites and starts from core concepts, so beginners can follow it. The Practitioner level then builds applied skill through scenario practice, with trainer support throughout.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware is aligned to the current Change Management Foundation and Practitioner exam syllabi and grounded in the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute.

    What learning materials are provided?

    You receive aligned courseware, industry-driven case studies, Foundation and Practitioner practice questions, full mock exams, and open-book exam technique guidance for the Practitioner Guide.

    Enrollment

    How do I enroll in the Change Management course in Miami?

    You can enroll through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions, and customized corporate group training for teams, so you can pick the format that fits your schedule in Miami.

    How soon can I start?

    New live virtual and classroom batches run regularly, and self-paced options let you begin right away. See upcoming schedules or ask a learning advisor for the next available Miami cohort.

    Can I reschedule or transfer my enrollment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training twice. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrollment.